Our Ambassadors serve as mentors and chamber representatives during the year. They are a dedicated group of professionals who are active members and help spread the word about the Chamber. They also act as a liaison between the chamber and current and prospective members.
Meet Our Ambassadors !
Lisa Wolcott is the Director of Membership for the Guilderland Branch of the Capital District YMCA
Lisa handles the day-to-day membership operations, and works to grow membership and program revenue by developing relationships with corporate and community partners in the Guilderland community.
Prior to this role, Lisa served the Capital District YMCA as the Director of Corporate Partnerships. In that role, Lisa successfully established 36 new partnerships, increasing membership units and revenue across our association.
Lisa also applies her passion for the Y’s mission as the administrator for the Circle of Champs program. Circle of Champs is dedicated to improving the quality of life for children who have been touched by a life-threatening illness.
As the administrator for this program, Lisa works to form key partnerships with medical providers in order to introduce more children and families to the benefits of Circle of Champs.
Prior to joining the Y, Lisa was the Head Teacher at Temple Israel of Albany, where she planned and taught lessons for children (2 to 5 years old). Lisa also worked as a Teaching Assistant at the Guilderland Central School District.
Ambassador Q & A:
What do you get out of being an ambassador?
- Increased name and face recognition
- Increased networking opportunities
- Opportunity to connect one-on-one with new and existing Chamber members
- Increased referral opportunities through other Ambassadors and one-on-one contact with members
- Potential media coverage from attendance at Chamber events
- Gain an insider’s perspective of the local business community
- Opportunity to meet local business and community leaders
- Chance to help the community and show community pride
- Recognition via the newsletter and website
What are the Ambassador Objectives?
- Attend program meetings whenever possible –
- To help facilitate communication between the chamber and businesses in the community
- Serve as a representative of the Chamber by regularly attending Chamber events
- Understand and be able to communicate Chamber membership benefits–
- Through Orientation and on-going training, you should become familiar with everything the Chamber has to offer. If people have questions about the Chamber, be prepared to provide answers or direct them to the Chamber Staff.
- Facilitate communication between the Chamber Staff and membership –
- If you encounter a member with an issue or see a trend (positive or negative) during your interactions with members, always communicate this information to the Chamber staff. Likewise, make sure to communicate messages from the Chamber leadership to members as appropriate.
- “Network” for fellow Chamber members by promoting their products and services–
- The Chamber’s first priority is it’s Chamber members. Whenever possible, we recommend Chamber member’s products and services.
- Serve as a liaison between the Chamber and new members –
- New members often have interesting perspectives. They may offer ideas from other Chambers they belonged to or may share expectations as a new member. Always listen to what they have to say and assure them you will pass their comments on to the Chamber staff.
- Represent your business or organization as well as the Chamber–
- An important part of being an Ambassador is representing your business. You are encouraged to wear your business name tag and should use your business or organization name when introducing yourself to others and add that you are also a Chamber Ambassador.